Dr. Tom Northway
B.S., Kenyon College, Ohio | D.D.S., University of Michigan Dental School
While he is talented at cosmetic care, his passion is promoting a foundation of good dental health, preserving strong, beautiful teeth for a lifetime. Dr. Northway continuously evolves with emerging dental techniques in order to provide his patients the best options. He works with dentists at the top of the field, evaluating new improvements for solid success rates, affordability and comfort. Technology plays an important role in Dr. Northway’s practice, and his patients benefit from advanced treatments not available elsewhere in the region.
“The whole staff has always been very helpful. Dr. Northway is simply the best. Our family would not consider going anywhere else.”
– Robert N., patient
Dr. Joshua Smith
B.S., Physiology, Michigan State University | D.D.S., University of Michigan Dental School
Dr. Smith’s personal philosophy is to never stop learning. He continually adopts successful techniques and treatments as they evolve, providing his patients with the best possible care. Like Dr. Northway, Dr. Smith is committed to the best continuing education dentistry has to offer. He brings this focus on education to his patients by helping them understand the best way to care for their teeth and why it’s so important. He often uses examples, demonstrates techniques or uses videos or brochures to help explain what needs to be done and what to expect, because of this, patients trust him. That trust often leads to a better dental care commitment.
"I grew up in the Grand Rapids area attending Jenison High School. After I graduated I headed to Michigan State University to study Physiology and was inspired by our family dentist to consider dentistry. I was accepted into the University of Michigan Dental School in 2002. Graduating in May of 2006, life went full speed ahead. I married my wife Mollie, whom I met at MSU, moved back to our hometown in Grand Rapids and began my career at Northway Family Dentistry."
"Mollie and I have 3 boys. Carter was born in 2010, Beckett in 2012, and Eli in 2013. It amazes me how different all three are. Carter is our athlete who loves rock climbing, soccer, basketball and anything Lego’s. Beckett is a true sweetheart who puts me to shame in front of a basketball hoop and also is the biggest MSU basketball fan I know. Eli, our youngest, just recently started downhill skiing on his own and loves animals any size. As a family we enjoy heading up north, usually to the Torch lake area. Our family time is most often spent on a boat in the summer, or a ski hill in the winter. Life is an adventure and I look forward to the continued memories that will be coming my way."
“I like making people happy with their smile again.”
- Dr. Smith
"I love that Dr. Smith explains what he is doing and how each procedure works. I wouldn’t go anywhere else.”
– Sara K., patient
Graduate Of Grand Rapids Community College
Angie has been with Northway Family Dentistry since 2008. She is a graduate of Grand Rapids Community College. Angie’s focus with her patients is on providing the knowledge they need to take the best care of their teeth.
Whether it’s more effective brushing tips or the latest research on dental hygiene, Angie is your partner in great oral health.
Her patients appreciate the information, as well as her gentle approach to procedures and preparation.
“Angie was very informative and helpful with any questions I had. She explained things in a way that was easy to understand and she did a good job of cleaning my teeth.”
– Paul, patient since 2010
Ginger has been working with Dr. Northway since 1991.
She credits the office’s emphasis on education as one reason she loves working here. “We are constantly evolving, looking for advanced technology, better service, more efficiency,” says Ginger.
“Every five years there is a completely new set of technology and treatments available, and we have to keep up.”
Ginger stays on top of the field through seminars, lectures, in-office consultations and educational staff meetings.
“My hygienist was great! She kept asking me if I was comfortable and kept things moving as I had somewhere else to get to.”
- Kay S., patient
Patients of Dr. Northway are likely familiar with Pam. She’s worked with him since 1986, making her the unofficial “den mother” of the group. From her experience, she knows that most patients have at least some level of nervousness about being at the dentist.
Pam says she often congratulates new patients on just making it to the chair. “Even if we don’t get a lot done in that first visit,” says Pam, “we can at least start to build a relationship. I want them to know I’ll take care of them as I would my own family or friends.”
Pam enjoys the emphasis on education at Northway Family Dentistry. “This is an office where I’m pushed to stay on the top of the profession,” says Pam.
“The hygienist that cleaned my teeth was very sweet, kind and friendly and did not hurt me one bit!”
– M. Johnson
We welcome Amber, the newest member of Northway Family Dentistry’s team! Amber graduated from KVCC in 2013. Amber’s favorite thing about working at Northway Family Dentistry is our friendly team, and that everyone puts patient care as their number one priority. Amber spends her free time going to Tigers baseball games, and spending time with her nieces and nephew.
"The hygienist (Amber) as well as the dentist were helpful, informative, and kind. They were understanding of concerns from past places where I have been cleaned and treated....places that were not great and caused me great pain. They didn't just give me a hard time about imperfections, but rather offered solutions, possible costs, and a plan for my future oral health."
- Gabriel N.
“Great place, great staff. my whole family likes it here”
– Shaun C.
Michelle began her dental career as a chair side dental assistant before deciding to pursue hygiene school. After graduating in 2013 she joined our dental family. She enjoys the team atmosphere and loves working with Doctors that are constantly keeping up with technological advancements. Michelle is married, has one lovely daughter (Olivia), and a Boston terrier name Barley. She spends her summers going on camping and boating adventures.
“I have always received excellent care and would highly recommend his office to any of my friends and relatives.”
– Judy F.
Bio coming soon...
“The professional staff is not only friendly, but are patient with your uneasiness, and help you relax.”
– Michelle S.
OUR DENTAL ASSISTANTS
Elizabeth, Registered Dental Assistant
Elizabeth works with Dr. Northway, specifically assisting him with restorative dental procedures such as crowns, implants and veneers. She joined the team at Northway Family Dentistry in 2003 and loves its family atmosphere. Elizabeth and her husband, Tom, have two handsome young boys. She is dedicated to providing outstanding patient care.
“I had a two and one half hour appt for some extensive work. I received outstanding professional care with a detailed explanation regarding the work being done. Dr Northway and Elizabeth were at all times concerned about my comfort while accomplishing the work I needed. I appreciate the outstanding care and treatment."
- Thelma H.
“My final look at the end of all the appointments couldn't be better. Dr Northway, Elizabeth in addition to everyone in the office deserve a huge thank you from me.”
– Paul H.
Jackie, Dental Assistant
Jackie has long been a familiar face at Northway Family Dentistry. She joined the staff in 1990! Cross-trained like the other members of the staff, Jackie assists both doctors with procedures, taking impressions and X-rays, sterilization, lab work, scheduling, treatment planning and various other duties. With more than 25 years of experience, Jackie knows how to make patients comfortable.
“I am usually a patient at Cascade but was able to get in promptly at Grandville. The staff is always friendly and courteous. I appreciate being able to see Jackie and Dr. Smith within a day."
- Kim B.
“...I have the upmost confidence in Dr. Northway & his staff to get my smile back to where it should be!”
– Lynn R.
Lindsey, Dental Assistant
Lindsey came with ten years of assisting experience when joining Northway Family Dentistry in 2014. Working with both Dr Northway and Dr Smith, she uses her experiences with her 6 kids (yes! 6!) to connect with our little patients in a special way. She loves connecting with them, comforting them and calming them through their appointment. In her free time you will find Lindsey in her garden, cooking, or watching college football/ basketball.
“His whole office is all about giving good care.”
– Joel L.
OUR OFFICE STAFF
Kim, Front Office Coordinator
Kim has been at our Grandville Office since 2013. She comes to us with a number of years of experience in the dental field and you will see her smiling face as soon as you come into our office as she is at the front desk greeting patients, answering phones, scheduling - helping to make the office run smoothly.
“I really think the people who work in the office and the dental assistance are very kind and know their job.”
– Dale W.
Laura, Treatment Coordinator
Our patients can trust that their treatment plan will be well coordinated and explained to them by Laura. She schedules the appropriate appointments and handles questions before, during and after treatment. Laura has been with Northway Family Dentistry since 2000, with more than 30 years in the industry overall, so she knows which questions to ask and how to solve anything that comes her way.
“I was really impressed by the office, and by how friendly and professional all the staff were. I look forward to my next visit!”
– Bev M.
Lynn, Front Desk - Cascade Office
Lynn has 47 years of dental experience that she puts to use at the front desk. Lynn was Dr. Northway’s office manager in 1998, and has returned to us in 2017! Lynn knows that patients get the best possible care from Drs. Northway and Smith.
From Lynn: “Each provider is fully educated and experienced in the most advanced treatment possible and they always make sure the patient’s comfort is their first priority.”
Lynn loves gardening, her adorable and delightful grand-kids, and her three cats. We are so excited to have Lynn as the first person you see when you walk in to our Cascade office!
“Everyone in the office was very professional and friendly.”
– Paul H.